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Game Wont Load


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#1 OFFLINE   Candy

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Posted 15 March 2012 - 11:50 AM

i wasnt able to get in the game at all yesterday now today it still wont load i have cleared cache and tried different browsers still nothing most of my friends are able to get in i dont want to miss out on the update and i have alot of stuff to do please help devs :unsure:

#2 OFFLINE   Devii

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Posted 15 March 2012 - 12:43 PM

View PostCandy, on 15 March 2012 - 11:50 AM, said:

i wasnt able to get in the game at all yesterday now today it still wont load i have cleared cache and tried different browsers still nothing most of my friends are able to get in i dont want to miss out on the update and i have alot of stuff to do please help devs :unsure:

Candy,

The best thing to do is to send in a support ticket, that way the devs can look into what is causing you this issue.

In the meantime - if you are using IE as your web browser i would highly recommend switching to Google Chrome or Mozilla Firefox.

#3 OFFLINE   Candy

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Posted 15 March 2012 - 12:48 PM

i will send in a ticket but i have also tried firefox ad chrome and nothing is working :(

#4 OFFLINE   Candy

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Posted 15 March 2012 - 12:52 PM

just tried to send in a ticket it wont let me the page wont load so what do i do now are they working on this?

#5 OFFLINE   Devii

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Posted 15 March 2012 - 10:37 PM

here is the direct link - http://support.playdemic.com/




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